Machiavelli said the first way to judge a ruler is to look at the people around him. Chapter 22 of The Prince is still the best guide to choosing and paying a number two.
An employee closes the tickets you opened. An operator opens the one you did not know existed. Napoleon promoted on merit and then never let his marshals decide.
Most founders can tell you their revenue to the dollar. Ask what it costs to deliver one unit of the thing they sell and you get a range, a shrug, or a number invented on the call.
Every few weeks someone asks why I still run short-term rentals and an agency when I’m building in crypto. The question has it backwards. The rentals and the agency are why I can build in crypto.