Casa BnB Case Study | Wise Property Management
Case Study · Calgary, AB

Three 1-Star Reviews.
Then We Took Over.

Casa BnB went from suppression risk to Airbnb Guest Favourite. Zero reviews below 5 stars since day one.

Current Star Rating 4.85 168 total reviews
Sub-5 Reviews Since Takeover 0 Perfect streak
1-Stars at Takeover 3 → 0 Complete turnaround
The Problem

Every review said
the same thing.

Three back-to-back 1-star reviews. All pointing to cleaning. The listing was losing ranking and heading toward Airbnb suppression.

Before Wise PM 3 x 1-Star

Guests checking in to find no extra linens, no hand soap, no shampoo. Things you expect at a budget motel, not a premium Airbnb with a hot tub and professional kitchen.

The owner had cleaners. They just had no system. No restocking protocol. No inventory. No consistency.

After Wise PM 4.85 Stars

Guest Favourite badge. 168 reviews. Zero below 5 stars since the day we took over.

Three consecutive 1-star reviews became a perfect review streak. That does not happen by accident.

Airbnb Guest Favourite

"The owner had cleaners. They just had no system."

Guests were checking in to find empty shelves. Those gaps were showing up word for word in every review. The listing was heading toward suppression. Day one was a full deep clean. Not a refresh. A complete reset before a single guest checked in under our watch.

What We Did

Three systems running
behind every stay.

It happens when the right systems are running behind every single stay. We installed all three on day one.

CleanStays

Hotel-Level Turnover

Full restocking on every clean. Linens, towels, toiletries, consumables. Nothing missing at check-in. Ever. That standard has held on every single turnover since day one.

Wise Property Services

Full Exterior Care

Grass cutting, pressure washing, seasonal flowers, snow removal, salt application. Hot tub drains, chemical balancing, and refills on schedule. Premium year-round.

Wise Property Management

Zero Owner Involvement

All operations, guest communication, and local support. Issues handled before they become reviews. The owner does nothing. We handle everything.

The Result

Zero below 5 stars.
Not one.

Airbnb Guest Favourite — Verified

Casa BnB is now a verified Airbnb Guest Favourite at 4.85 stars and climbing back to 5.

Since we took over, there has not been a single review below 5 stars. Not one. Three back-to-back 1-star reviews became a perfect review streak. That does not happen by accident. It happens when the right systems are running behind every single stay.

Star Rating 4.85 and climbing
Total Reviews 168 all verified
Sub-5 Since Takeover 0 perfect streak
The Property

Casa BnB. One of Calgary's highest-performing listings.

Bridgeland, Calgary. Minutes from downtown. Amenities that separate it from every other listing in the market.

Private Hot Tub

Drained, balanced, and refilled on schedule. Guests arrive to a guest-ready tub every time.

Games Room

Pacman, Buck Hunter, foosball, mini bar, smart TV. Doubles as a third sleeping area with a queen Murphy bed.

Professional Kitchen

Professional-grade stove, top-tier appliances. Fully stocked and restocked after every stay.

In-Unit Gym

Proper flooring and equipment. Guests stay on their routine without leaving the property.

Bridgeland, Calgary

Minutes from downtown, parks, restaurants, and nightlife. One of Calgary's most sought-after neighbourhoods.

Year-Round Exterior

Pressure washing, flowers, snow removal, salting. The property looks premium every month of the year.

Work With Us

Is your property underperforming?

If your current setup has no real process behind it, that is exactly the problem we fix. We take over everything. You collect the revenue.

codywise.io  ·  Calgary, AB  ·  info@codywise.io

Wise Property Management  ·  CleanStays  ·  Wise Property Services  ·  C. Wise Enterprise Corp.

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